{"id":62744,"date":"2024-02-02T18:45:24","date_gmt":"2024-02-02T16:45:24","guid":{"rendered":"https:\/\/vr.lv\/14-dienu-atgriesana-un-garantija\/"},"modified":"2026-01-24T22:45:53","modified_gmt":"2026-01-24T20:45:53","slug":"14-dienu-atgriesana-un-garantija","status":"publish","type":"page","link":"https:\/\/vr.lv\/lv\/14-dienu-atgriesana-un-garantija\/","title":{"rendered":"14 dienu atgrie\u0161ana un garantija"},"content":{"rendered":"\t\t
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Garantija<\/strong><\/h4>

Garantijas remonta sa\u0146em\u0161anai nepiecie\u0161ams pirkuma \u010deks<\/strong> (ja prece ieg\u0101d\u0101ta fizisk\u0101 veikal\u0101) vai tie\u0161saistes r\u0113\u0137ina kopija<\/strong> (ja prece ieg\u0101d\u0101ta t\u012bmek\u013ca vietn\u0113).
Vid\u0113jais garantijas remonta ilgums ir 1\u20135 ned\u0113\u013cas<\/strong>, atkar\u012bb\u0101 no preces.<\/p>

14 dienu atgrie\u0161anas politika<\/strong><\/h4>

Jums ir ties\u012bbas atgriezt preci 14 kalend\u0101ro dienu<\/strong> laik\u0101 no t\u0101s sa\u0146em\u0161anas dienas un sa\u0146emt pilnu naudas atmaksu.<\/p>

Atgrie\u0161ana netiek pie\u0146emta, ja:<\/strong>
- ir pag\u0101ju\u0161as vair\u0101k nek\u0101 14 dienas kop\u0161 preces sa\u0146em\u0161anas;
- precei ir redzamas lieto\u0161anas paz\u012bmes<\/strong> vai t\u0101 ir zaud\u0113jusi s\u0101kotn\u0113jo izskatu;
- prece ir ierobe\u017eota vai \u012bpa\u0161a izdevuma<\/strong> (piem\u0113ram, ierobe\u017eotas kr\u0101sas izdevumi, Collector\u2019s Edition, Steelbook Edition u. c.);
- prece ir digit\u0101ls produkts<\/strong> (aktiviz\u0101cijas kodi, licences atsl\u0113gas u. c.);
- tika nos\u016bt\u012bta nepareiza prece<\/strong>, bet iepakojums tika atv\u0113rts (piem\u0113ram, tika pas\u016bt\u012bta PS5 sp\u0113le, bet sa\u0146emta Xbox versija un t\u0101 tika atv\u0113rta);
- prece nav atgrie\u017eama higi\u0113nas apsv\u0113rumu d\u0113\u013c<\/strong> (zobu birstes, aus\u012bs ievietojamas austi\u0146as, VR brilles u. c.).<\/p>

Garantijas un 14 dienu atgrie\u0161anas process<\/strong><\/h4>

1. variants \u2013 atgrie\u0161ana, izmantojot pakom\u0101tu (Omniva \/ Unisend)
<\/strong>1. Nos\u016btiet mums e-pastu uz info@vr.lv<\/a><\/strong> (temats: \u201cOrder Return Nr. VRXXXXX\u201d).
2. M\u0113s nos\u016bt\u012bsim jums pakom\u0101ta atgrie\u0161anas eti\u0137eti<\/strong>.
3. Eti\u0137eti nav nepiecie\u0161ams druk\u0101t: saglab\u0101jiet sv\u012btrkodu telefon\u0101 un pie pakom\u0101ta ekr\u0101na<\/strong> izv\u0113lieties \u201cMan jau ir eti\u0137ete\u201d<\/strong>, p\u0113c tam \u201cDruk\u0101t\u201d<\/strong>.
\u26a0\ufe0fL\u016bdzu, oblig\u0101ti ievietojiet pas\u016bt\u012bjuma inform\u0101ciju s\u016bt\u012bjum\u0101<\/strong>, lai m\u0113s var\u0113tu identific\u0113t s\u016bt\u012bt\u0101ju p\u0113c sa\u0146em\u0161anas.<\/p>

2. variants \u2013 atgrie\u0161ana kl\u0101tien\u0113<\/strong>
J\u016bs varat pieg\u0101d\u0101t preci person\u012bgi uz adresi, kas nor\u0101d\u012bta sada\u013c\u0101 \u201cKontakti\u201d<\/strong><\/a>.<\/p>

3. variants \u2013 atgrie\u0161ana, izmantojot SMS kodu (tikai Omniva)<\/strong>
J\u016bs varat izmantot atgrie\u0161anas kodu, kas sa\u0146emts SMS zi\u0146\u0101<\/strong> (parasti se\u0161ciparu), kas tika nos\u016bt\u012bts Omniva pieg\u0101des sa\u0146em\u0161anas br\u012bd\u012b.
\u26a0\ufe0fL\u016bdzu, oblig\u0101ti ievietojiet pas\u016bt\u012bjuma inform\u0101ciju s\u016bt\u012bjum\u0101<\/strong>, lai m\u0113s var\u0113tu identific\u0113t s\u016bt\u012bt\u0101ju.<\/p>

4. variants \u2013 pa\u0161roc\u012bga nos\u016bt\u012b\u0161ana<\/strong>
J\u016bs varat nos\u016bt\u012bt s\u016bt\u012bjumu patst\u0101v\u012bgi uz k\u0101du no \u0161iem pakom\u0101tiem:
Omniva:<\/strong> Latvija, R\u012bgas T\/C Origo pakom\u0101ts<\/em> (Stacijas laukums 2, R\u012bga, 9965), +371 22134116
Unisend \/ UDrop:<\/strong> Latvija, Lastadijas iela (UDrop) pakom\u0101ts<\/em> (Last\u0101dijas iela 9), +371 22134116
\u26a0\ufe0fL\u016bdzu, oblig\u0101ti ievietojiet pas\u016bt\u012bjuma inform\u0101ciju s\u016bt\u012bjum\u0101<\/strong>, lai m\u0113s var\u0113tu identific\u0113t s\u016bt\u012bt\u0101ju p\u0113c sa\u0146em\u0161anas.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Garantija Garantijas remonta sa\u0146em\u0161anai nepiecie\u0161ams pirkuma \u010deks (ja prece ieg\u0101d\u0101ta fizisk\u0101 veikal\u0101) vai tie\u0161saistes r\u0113\u0137ina kopija (ja prece ieg\u0101d\u0101ta t\u012bmek\u013ca<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"139381,142284,132663,164476,85419,164450","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-62744","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t